OB1 app "Bug" reports ONLY

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Aussie571

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Hi @ Michael the new update is crashing when trying to use the map!
Did this get resolved with the latest version?
What is your Android OS version?
Hi @Michael ...sorry it's been a while...Yes app seems to be working fine now except it still won't close normally when exiting it, I have to open the 3 bars on the bottom Samsung menu and swipe it to force it to close!
 

kunstmilch

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Sorry been MIA, will use the app tomorrow, going back up to Oregon. Unfortunately a lot of life stuff happening (as it goes) I'd say more but dont want the drama or the sympathy lol. took a quick look at the update info and wow, once again very impressed with the rigor.
 

Michael

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Sorry been MIA, will use the app tomorrow, going back up to Oregon. Unfortunately a lot of life stuff happening (as it goes) I'd say more but dont want the drama or the sympathy lol. took a quick look at the update info and wow, once again very impressed with the rigor.
Thank you for checking in! God speed and good luck too.
 

Michael

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Hi @Michael ...sorry it's been a while...Yes app seems to be working fine now except it still won't close normally when exiting it, I have to open the 3 bars on the bottom Samsung menu and swipe it to force it to close!
Hey all - new patch build on Android this AM. 11.12.3 - does it fix your crash?
 
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4X3Lander

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OB1 updated to version 11.16.0. Here are the issues:

iPad Pro 13" 4th Gen on iPadOS 16.3 - open the app, see splash screen of member number and OB logo, then goes to a black, blank page
iPad Mini 6 on iPadOS 16.3 - open the app, see splash screen of member number and OB logo, then goes to a black, blank page
iPhone 14 Pro MAX on iOS 16.3 - open the app, see splash screen of member number and OB logo, then goes to a black, blank page

For the two devices, I have killed the app service, restarted my devices and even uninstalled / reinstalled the app - still not working.
 
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M Rose

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OB1 updated to version 11.16.0. Here are the issues:

iPad Pro 13" 4th Gen on iPadOS 16.3 - open the app, see splash screen of member number and OB logo, then goes to a black, blank page
iPad Mini 6 on iPadOS 16.3 - works just fine
iPhone 14 Pro MAX on iOS 16.3 - open the app, see splash screen of member number and OB logo, then goes to a black, blank page

For the two devices, I have killed the app service and even restarted my devices - still not working.
Also to add to this the only way to reply to threads via IOS is to blindly find the text box after hitting reply button in order to bring up the keyboard.
 

Michael

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Not sure it this is the right place for bug reports. If there is a better place for this let me know & I’ll resubmit…

There seems to be a problem using OB1 on more than one device at a time. I have an iPad and an iPhone and I use OB1 on both of them. The problem is, after I access it on one device, it stops working on the other, and I’m presented with a message about successfully creating account (see attached image). In this state, the app is pretty much non-functional. I can get it working by logging out and back in, but that breaks the app on my *other* device. With biometrics (touch/face ID) configured, this isn’t a huge problem, but it seems like something you’ll want to fix :)

Thanks!
Kris
Got this! I let our developers know and made a ticket.
 

El-Dracho

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Just created a new propane location and it also added a tent icon. The above post was a location I added awhile ago. The new location was just now.
There is a support ticket for that issue here:

 
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4X3Lander

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Just created a new propane location and it also added a tent icon. The above post was a location I added awhile ago. The new location was just now.
There is a support ticket for that issue here:

Thanks for sharing that! I’ll put in info on that thread too.
 
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Moebius01

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Haven't had opportunity to use the app recently, so not sure if this is as of the most recent update or older, but for Android version 11.20.0.2022100277, the issue is back where the app hangs on to the location service unless you force close it.
 

Neal A. Tew

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How does one edit such a message? I can't figure out how to manipulate the previous text.
Screenshot_20230807-105116.png
 

Neal A. Tew

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Whenever I attempt to record a track offline, I always end up stuck watching the preparing for adventure loading screen. I'm always too busy hiking or driving to be able to see if I can figure anything out. I once let it go on for like an hour before I closed it.

 
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Neal A. Tew

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Whenever I click on this post in the forum feed, it does not open that post on page 9, but opens on page one:
 

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