Resolved Order 61871, July 27, NO WORD!

[Ellingsworth-01]

I need some help, team. I ordered some products (stickers, patches, new emblem) on July 27 and have never received my items.
I emailed the team twice now asking for help and never heard back.

Is there ANYTHING I can do to get a response from the order fulfillment crew? Do I just need to pursue a refund? What is going on?

 

[Kent R]

I need some help, team. I ordered some products (stickers, patches, new emblem) on July 27 and have never received my items.
I emailed the team twice now asking for help and never heard back.

Is there ANYTHING I can do to get a response from the order fulfillment crew? Do I just need to pursue a refund? What is going on?

I have sent in a request for info and will message you back ASAP

 

[Michael]

I need some help, team. I ordered some products (stickers, patches, new emblem) on July 27 and have never received my items.
I emailed the team twice now asking for help and never heard back.

Is there ANYTHING I can do to get a response from the order fulfillment crew? Do I just need to pursue a refund? What is going on?

Hi there Ellingsworth-01!

I see your order in the store and its delayed due to the custom number. Those take longer to turn around these days but it is on the list. We'll send along updates as the process moves forward. Thank you for your patience.

M

 

[Ellingsworth-01]

I need some help, team. I ordered some products (stickers, patches, new emblem) on July 27 and have never received my items.
I emailed the team twice now asking for help and never heard back.

Is there ANYTHING I can do to get a response from the order fulfillment crew? Do I just need to pursue a refund? What is going on?

Hi there Ellingsworth-01!

I see your order in the store and its delayed due to the custom number. Those take longer to turn around these days but it is on the list. We'll send along updates as the process moves forward. Thank you for your patience.

M

Thanks Michael, that’s good to hear!

 

[Jim SoG]

Did you get the order?

Jim

 

[Ellingsworth-01]

Did you get the order?

Jim

I did, and IMMEDIATELY slapped the badge on the truck!