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Guest, UPDATE We went through the site migration runbook and completed all steps. We will need to complete the migration next week, but will leave the forums up for the weekend. A few days after maintenance, a major upgrade revision to the forum site will occur.
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New Feature Feedback: SOS Support Alert - Mocks
- Thread starter Michael
- Start date
Off-Road Ranger I
Looks Great!
Trail Blazer III
Looks awesome Michael, Now just need a volunteer to go out in the middle of nowhere and do something dumb to test it out in real life lol .... thinking about it, I am more than qualified to do something dumb would not even be my first time this year....lol
Benefactor
OK all - here is the first live test of the SA system. Much may be broken until you get the new build in the next few days, but you can see the format of this in the app and on web:
www.overlandbound.com
Support Alert - Community Assistance Request
New threads in this forum are community requests for mechanical support, recovery, shelter or other assistance.
Benefactor
OK all! The build has been released and should be available in the app stores. "Support Alert" is available in the slide out menu. Remember, creating a Support Alert will notify real members, so be sure to say "TEST ONLY" in the title. it would be good to get a couple of test from you guys. Maybe in areas that are fairly remote so you are not spamming.
Thank you!
M
Thank you!
M
Trail Blazer III
Michael, is there a radius from the geolocation that you send the alert from that members will be notified? assuming it is only those that have selected 'helper' on their profile? does it also go to staff, i.e HQ, Directors and member reps? Thank you
Benefactor
Hi Dave, we try to find 50 within 100 miles and if not we expand the radius. Currently the limit is set to a 500 mile diameter.
We have not yet provided a specific on/off for the Support Alert system. Reps and Admins can be notified with a push note regardless of location by following the Support Alert thread. No matter where in the world the SA is created, an update or new thread in that forum will trigger a push note through the app.
Trail Blazer III
Thank you, Thread followed and heading off to make sure OB app is updated. Thank you for your continued work on this project!
Protector III
Great! Thank you.
@Michael Just wanted to check it out. Unfortunately, when I tap on the "Support Alert" button in the slide out menu and the fields appear and then after about a second the app crashes, i.e. closes. Samsung phone, Android 11, OB1 App version I just wanted to check, but now the app already crashes when I even open the slide out menu. Mmhh, what happens there?
Benefactor
:/ heck - OK - testing here.
Protector III
Just let me know if I can help to re-produce the error.
Benefactor
Can you see if you can access the feature through the regular Rally Point Create path in app? Type = Support Alert.
Protector III
Yes, I can see the form then, select "support alert" and again also here the app crahses after one or two seconds.
Benefactor
OK - we are getting close to a cause. It is the Support Alert RP type. Thankfully this does not occur on my Android device, so at least it is not all devices. Can you give me your App version?
Benefactor
Bjoern, I am going to take this to a support thread. I will @mention you.
Protector III
@Michael Now the app is up and running again, do we need some more tests of this new function?
