Resolved Lagging email notifications

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Mike Dubya

Mike Dubya

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Coeur d'Alene, Idaho, USA
First Name
Michael
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Dubya
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11674

Ham/GMRS Callsign
KJ7FTN
I just received notification of an updated comment on a Rally Point that occurred more than a week ago. I also have an active Rally Point with new messages today, but no notification of a new message. Not sure what's causing it.
Thanks!
 
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North American Sojourner said:
Lots of things going slow, or not at all around here. Michael not posting, Cori sending merch late or whatever. Site was down for me for 3 days I think.
We got trouble at the top?
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Hi Dave,

@Michael explained the recent unavailability of the site a few days ago here:

Recent Overland Bound Site Outage | OVERLAND BOUND COMMUNITY

If you have problems getting the merchandise you ordered, I think best is to contact OB support via email or the app function.

Safe travels,
Bjoern
 
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Mike Dubya said:
I just received notification of an updated comment on a Rally Point that occurred more than a week ago. I also have an active Rally Point with new messages today, but no notification of a new message. Not sure what's causing it.
Thanks!
Click to expand...

Thank you for reporting this. @Kent R I thought the issue with lagging email notifications was solved recently? Thanks.
 
This is my priority this morning.

FYI, I received 10 notifications last night for old stuff, so it is defiantly broken again.
 
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Kent R said:
Update, this is being looked at and hopefully will get fixed this morning.
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Sadly I haven't received any emails at all.... though I did get some which were about a day late....

What SMTP service are you guys running as it probably just needs tweaking a bit like maybe buffer size or queue size.... running my own mail system I know what a PITA these things can be ;-)
 
Michael said:
El-Dracho said:
Thank you, Michael. Hope you will be able track the glitch down and eliminate it.
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OK - I have not received an email notification for your response so it certainly is not timely. Looking further.
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Wish i could help... check /var/log/mail.log

And any of the logs within the forum software....

Maybe php mailer or something?

Could it be something with the db? Is it mysql or postgres?

Good luck!! :-)
 
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Michael said:
OK - I have not received an email notification for your response so it certainly is not timely. Looking further.
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OK. In case more testing is required just let me know. Happy to help.
 
kayasaman said:
Wish i could help... check /var/log/mail.log

And any of the logs within the forum software....

Maybe php mailer or something?

Could it be something with the db? Is it mysql or postgres?

Good luck!! :-)
Click to expand...
Thank you!

I would not be surprised if we have an issue from the outage the other day. We're looking into that. - like a hung process of emails that were not sent.
 
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Michael said:
kayasaman said:
Wish i could help... check /var/log/mail.log

And any of the logs within the forum software....

Maybe php mailer or something?

Could it be something with the db? Is it mysql or postgres?

Good luck!! :-)
Click to expand...
Thank you!

I would not be surprised if we have an issue from the outage the other day. We're looking into that. - like a hung process of emails that were not sent.
Click to expand...

Not sure if there's a mail queue log or a command to check the que...

Postfix and other smtp services will all have them.. so definitely give that a shot

For me, I've experienced this since day 1 of signing up?? Emails are always a day late
Maybe the queue size needs adjusting or sone other timer etc...??
 
OK - I've done some testing and I want you to all rest-assured you are not crazy, at least in regard to this. :D There is some issue, and I'm bringing in the big guns (Steve). Will update soon.
 
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OK - all, confirmed this was a knock-on affect from the outage. We kicked the little engine that pumps email, and it should be flowing again. This means you might get a small flood of backlogged emails. I am going to switch this to "Resolved".

Let me know if you have any other issues related to this.
 
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Well the floodgates definitely seemed to have opened. Getting messages from January that I had received before so hopefully everything gets back to square one after the queue is finished.
 
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