Resolved QA and bug tracking

[uncompromise]

Not sure how you’re managing QA and bug tracking on the app, but i’m confident that posting bugs into the forum isn’t the most way to capture information.

a simple form that links to your bug tracking or QA software might streamline things a little. If the goal is to provide transparency I would consider publishing a road map that lets members know when things are going to be addressed.

a form will ensure you have the necessary information to address a bug, and would also make it much faster to provide feedback imho

we’ve used Airtable linked to Jira with great results.

 

[Michael]

Thank you! I'll take a look at Airtable.

In the app there is a support menu item:



Those issues go to Dave on our support team. If they are valid, they get assigned to me in Jira, and I prioritize them for the engineering team.