Resolved I can not get any help

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DBradfute

Rank I

Contributor III

201
Milwaukie, Clackamas County, Oregon, United States
First Name
Dave
Last Name
Bradfute
I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??
 

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Kent R

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I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??
I will find out the status of your order.
Please see DM to get your contact info.
 
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Michael

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I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??
Hi Brad,

I see your support email and will respond there. We'll get this sorted. I had a quick review and it looks like your account has not been activated. This is normally done through an email you receive at the time of ordering. I'll ask via our support channel if you received this email. Please check the spam folder for the email.

Thanks for your patience. Apologies for the delay.

Michael
 
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DBradfute

Rank I

Contributor III

201
Milwaukie, Clackamas County, Oregon, United States
First Name
Dave
Last Name
Bradfute
I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??
Hi Brad,

I see your support email and will respond there. We'll get this sorted. I had a quick review and it looks like your account has not been activated. This is normally done through an email you receive at the time of ordering. I'll ask via our support channel if you received this email. Please check the spam folder for the email.

Thanks for your patience. Apologies for the delay.

Michael
I sent Corrie another email. I’d like to cancel my order all together please.

Dave Bradfute
 

DBradfute

Rank I

Contributor III

201
Milwaukie, Clackamas County, Oregon, United States
First Name
Dave
Last Name
Bradfute
I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??
I will find out the status of your order.
Please see DM to get your contact info.
I’ve sent Corrie another email and I’d like to just go ahead and cancel my whole order.
 
I paid for the $99 package to get some gear and membership and my membership status has not changed. I do not have full access, and I have not gotten my swag. I fed this order around May 15th.

I’ve contacted support through the support tab, as well as emailed them. I’ve contracted the 3 times with this being the 4th and I’ve gotten no answers at all.

So I’ve got nothing to show for the money I’ve spent and less than sub par support from this app and company. I’m starting to pretty frustrated with it all. Communication is paramount to success for running a good business. I don’t know where else to go or who to talk to. I was trying to give the smaller business some good business.

Can anyone help me at all??

That’s exactly why I decided to outsource part of my CRM processes to CRM Outsourcing Services – Outsource Customer Relationship Management Service | WOW24-7 it’s a game changer when you want real people who actually care about your customers. I used to handle everything in-house, but things fell through the cracks. Since I’ve started using their CRM outsourcing, I’ve noticed better follow-ups, faster responses, and my clients are happier too. Sometimes trusting pros is the best way to keep your sanity and reputation intact.
Honestly, I get how frustrating poor support can be I’ve been there too, banging my head against the wall when no one replies.