Resolved Didnt get membership email after purchase.

[JungleSkunk]

Hello, I purchased the membership package from the shop and never got an email with a member number or a link to activate on the overland app or upgrade my forum account.

Does this take more than a couple days or did I just not get the email?

Order # 62971

Any help would be much appreciated!

 

[El-Dracho]

Hello, I purchased the membership package from the shop and never got an email with a member number or a link to activate on the overland app or upgrade my forum account.

Does this take more than a couple days or did I just not get the email?

Order # 62971

Any help would be much appreciated!

Hi Christopher,

Best would be to email support@overlandbound.com so that someone can take care of it.

Thank you,
Bjoern

 

[Corrie]

Hello, I purchased the membership package from the shop and never got an email with a member number or a link to activate on the overland app or upgrade my forum account.

Does this take more than a couple days or did I just not get the email?

Order # 62971

Any help would be much appreciated!

Hello! Thank you for bringing this to our attention. Your account has been upgraded and you now have all membership permissions. I'll follow up via email with your member number and we'll get your kit out ASAP.

Thank you for joining us!

Corrie
Co-Founder

 

[JungleSkunk]

Thank you for the update. It still seems to be showing up as guest in the overland bound app. Is there something further I need to do to activate it there?

Excited to get my member gear! ,

Update: it shows under my account as member but on the OB app itself I only have guest access to the features and still showing me as a guest.

 

[JungleSkunk]

Any followup? I still only have guest access in the OB one app.

I was under the impression that was included with the membership.

 

[Corrie]

Can you refresh and check now? You're officially member 32444. :)

Your kit is going out today, but allow 24 hours for tracking details to update.

Welcome!

 

[JungleSkunk]

Perfect! Everything is sorted now.


Thanks again for all the help. Been lurking awhile here glad to finally be a member!