In Review app bugging

[Steph_ Adventures]

hi quick question the site was off for 2 days ( i guess maintenance ) but since then my app bugging say Api request error and wen i look at a trail say far away to go do it bug and send me back to my location point on map ??? and if i try to log off app to “”reboot”” wen i rejoin im still logged in ?? never loged off , this is just to let you know about this bug , thanks and keep up the good work

 

[El-Dracho]

hi quick question the site was off for 2 days ( i guess maintenance ) but since then my app bugging say Api request error and wen i look at a trail say far away to go do it bug and send me back to my location point on map ??? and if i try to log off app to “”reboot”” wen i rejoin im still logged in ?? never loged off , this is just to let you know about this bug , thanks and keep up the good work

Thank you. Best is I assume to report this to support@overlandbound.com to enable the tech team to care of, please. Thanks.

@Kent R

 

[Kent R]

Thank you. Best is I assume to report this to support@overlandbound.com to enable the tech team to care of, please. Thanks.

@Kent R

Michael is aware, thanks!!

 

[Steph_ Adventures]

is there a time line wen those problems will be fixed ?

 

[Jim SoG]

@Kent R

 

[Kent R]

@Kent R

Advised Michael to check support earlier today. Should be working on it tonight

 

[Jim SoG]

Resolved?

 

[Steph_ Adventures]

no 1 i get getting local tracks , 2 i get server cant get ,3 i clic on gpx trail and reset me to me location ?

 

[Jim SoG]

This should be fixed.

Jim

 

[Kent R]

This should be fixed.

Jim

I have messaged Michael about this issue

 

[Michael]

is there a time line wen those problems will be fixed ?

Just rolled out a release.

1. Are you on android?
2. Do you see an update?
3. After update, fixed or no?

Thanks!

 

[Steph_ Adventures]

i am on a iPhone no change after update , i cant even log off the app im always on (reset). i need to recheck my tablet android last time it was doing the same thing….

 

[Jim SoG]

@Michael

 

[Steph_ Adventures]

my cell (iphone) and my tablet (android) mostly have the same problems bit less on my tablet . (i guess its mostly my account because since the beginning its always had problems lol (it still work but bit buggy )

 

[Steph_ Adventures]

still doing same thing but now insted of popping me out to my location its near Russia ?

 

[Jim SoG]

@Kent R @Michael

 

[Kent R]

@Kent R @Michael

I am on it

 

[Michael]

Steph_ Adventures Can you try upgrading?

The app version for android is 11.24.1 and currently iOS is 11.24.0 (but this will be updated soon. That's a place to start. Are you still having account issues? Thanks for checking in again.

M