Resolved Activating account

Chris Starling

Rank V
Member

Contributor III

2,250
South Carolina, USA
First Name
Chris
Last Name
Starling
Member #

31676

Hello,

I joined today (member 31676) but I can’t access the member areas of the app and it has me listed as a guest. I’ve clicked the activate account tab in my email but it says there was a problem and the account had already been activated. The app keeps asking me to start my 7 day trial, but I just bought/subscribed the top level package.
 
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Hello,

I joined today (member 31676) but I can’t access the member areas of the app and it has me listed as a guest. I’ve clicked the activate account tab in my email but it says there was a problem and the account had already been activated. The app keeps asking me to start my 7 day trial, but I just bought/subscribed the top level package.
My internet is down and I can get to our admin page, can you email support@overlandbound.com and report the problem.
 
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Reactions: Chris Starling
Hello,

I joined today (member 31676) but I can’t access the member areas of the app and it has me listed as a guest. I’ve clicked the activate account tab in my email but it says there was a problem and the account had already been activated. The app keeps asking me to start my 7 day trial, but I just bought/subscribed the top level package.
My internet is down and I can get to our admin page, can you email support@overlandbound.com and report the problem.

Will do, thank you!
 
  • Like
Reactions: Kent R
Hello,

I joined today (member 31676) but I can’t access the member areas of the app and it has me listed as a guest. I’ve clicked the activate account tab in my email but it says there was a problem and the account had already been activated. The app keeps asking me to start my 7 day trial, but I just bought/subscribed the top level package.
My internet is down and I can get to our admin page, can you email support@overlandbound.com and report the problem.

Any luck with this issue? I still can’t access any member area or activate my account. Each time I try to activate it through the email it says it’s already been activated code 94.
 

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Any luck with this issue? I still can’t access any member area or activate my account. Each time I try to activate it through the email it says it’s already been activated code 94.
I will check on it, did you get an answere back from your email to support@overlandbound.com?

Our forum manager @Jim SoG has also reported the problem.