Resolved Where is my order, Overland Bound Store?

[shawnebell]

Just a question. I placed an order May 22, 2025. It still hasn't arrived. I've sent emails, and have received zero response.

OB took my money right away, but I don't even get a "we're backordered" or anything.

So I'm taking it to the forums.

Where is my order?

 

[Kent R]

Please see forum message from me.

 

[Phenom3030]

I'm in the same boat. I ordered on May 29th and tried emailing and facebook messaging with no response. Came to the forums hoping for answers.

 

[Kent R]

I'm in the same boat. I ordered on May 29th and tried emailing and facebook messaging with no response. Came to the forums hoping for answers.

See forum message

 

[minnesotamatt]

Came here looking for the same answer. Order 61401 placed on 5/17.

 

[Jim SoG]

@Kent R

 

[Kent R]

Came here looking for the same answer. Order 61401 placed on 5/17.

Please see forum message

 

[Kent R]

@Kent R

Thanks Jim, I have sent a forum message

 

[shawnebell]

I am beyond THRILLED that this has been marked resolved!!!

So how was my order - from May 22, 2025, ... 72 days ago - resolved?

...because I still don't have the stuff I ordered.

 

[El-Dracho]

@Kent R

 

[Kent R]

I am beyond THRILLED that this has been marked resolved!!!

So how was my order - from May 22, 2025, ... 72 days ago - resolved?

...because I still don't have the stuff I ordered.

Should have been in review, I will check on it again on Monday.

 

[Jim SoG]

I am beyond THRILLED that this has been marked resolved!!!

So how was my order - from May 22, 2025, ... 72 days ago - resolved?

...because I still don't have the stuff I ordered.

I did that, I seen you was PM'd and since no other posts from you, Marked it, Appologies.

Jim

 

[shawnebell]

Just so that this doesn't get marked resolved, I'm making a post.

It's been 78 days. I've learned patience.

 

[bear_den_overland]

Just so that this doesn't get marked resolved, I'm making a post.

It's been 78 days. I've learned patience.

can you dispute on your CC? I did that once when a similar situation occurred with an online retailer and my money was refunded the next day. good luck.

 

[Jim SoG]

I am trying to find out what the heck is going on for your order......
No way should it take this long. Appologies.

Jim

 

[shawnebell]

can you dispute on your CC? I did that once when a similar situation occurred with an online retailer and my money was refunded the next day. good luck.

I can ... but I want my stuff.

I'd like to think this is an anomaly, as I have always had GREAT service from the OB store. As a long-time member, I'd rather see them make this right and continue supporting the community. OB is a great idea and a fun community full of really excellent people.

I have been a member for a very long time (apparently, I joined almost 45,000 members ago!).

 

[shawnebell]

I am trying to find out what the heck is going on for your order......
No way should it take this long. Appologies.

Jim

I appreciate your help!

 

[Jim SoG]

Ok they are trying to see what happened and get you fixed up.....
AS I am told more, will let you know more.

Jim

 

[Kent R]

Ok they are trying to see what happened and get you fixed up.....
AS I am told more, will let you know more.

Jim

I am in contact with shawnebell

 

[Kent R]

I appreciate your help!

Please see new forum message