Otramm time for response

whododat

whododat

Rank II

Enthusiast III

473
TN
First Name
Jorge
Last Name
Jim
I needed work done on our 2015 GX460 and sent in for an estimate via his online form. I have not heard back and really wanted the work done.
Is this normal for his response time? I did call and spoke to a gentleman who said he would get back to me as he was reviewing the requests. That was also several weeks ago.
I am NOT bashing him in anyway, just curious if this was the norm.
Thanks in advance
 
Ryan answered me and explained the delay in detail. I really appreciated it.
Class act.
 
Ryan is a great guy, and OTRAMM is busy for a reason. As you mentioned, it’s difficult to get the car in, but it’s definitely worth it.

Another shop in the area, Land Cruiser Heaven, in Hagerstown MD. They are extremely knowledgeable and professional.
 
Another shop in the area, Iron Pig Off-Road in Fredericksburg, VA. They are extremely knowledgeable and professional.
 
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