Resolved Email notifications stopped?

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TrailHawkGuy

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It appears that I no longer receive email notifications for threats that I have marked as watched
 

TrailHawkGuy

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I use all of them - website, old app, new app.

Once you mark a tread as watched it is marked everywhere.

It appears that notifications simply get lost (and yes I check my spam folder ;))
And then from time to time one goes through

This used to work flawlessly

Case example ... I didn’t get an email notification for your reply to this either :(

maybe related to the new app and some flags get confused
 

Jim SoG

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I believe it is the email you listed in your profile, it has a "+" in it and not sure if it is fake but I suspect you need to list a real one to get emails.....

Jim
 

TrailHawkGuy

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I believe it is the email you listed in your profile, it has a "+" in it and not sure if it is fake but I suspect you need to list a real one to get emails.....

Jim
Jim, thanks for checking. A couple of comments:
- the email with the + is definitely a good address (unless OB suddenly has new restrictions)
- it has worked well in the past with the web and old app
- At this point I am getting notifications but not always - for example for this thread I don’t
- on some others the issue seams to have gotten resolved the last few days
- it almost feels to me that somewhere some flags are off (not sure how the backbone is build)

Thanks for trying to sort this out
 
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TrailHawkGuy

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thanks
Btw: I just Unwatched and rewatched this tread on the web app - lets see if this makes a difference
 

TrailHawkGuy

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Jim, @Michael,
just FYI - today I got a notification for this thread. So it seams the turn off/turn on hack worked and this may indeed relate to the new app - I noticed in the app is no option to specifically specify email notification- it’s only watch or not watch. So this maybe the clue
Hope this helps
 

TrailHawkGuy

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Danville, CA, USA
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Pressler
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Closed for me as it is currently working again - but may point to a bug for reference (see above)

thanks for your help
 
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