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App is useless if you open it with no service

El-Dracho

Ambassador, Europe
Moderator
Member
Supporter
Investor

Protector III

If you do not have cell service, the OB1 app has an offline mode. You can set this manually in the settings (slider with "Offline Mode") or set it to the so-called "Auto Offline Mode on Launch" (you can find it directly below in the settings). Then the app starts automatically in offline mode as soon as it does not detect a cell connection. In the OP1 app, it is also possible to download offline maps for the cruising area beforehand and use them offline.

Judging by your screenshot, it doesn't seem to start at all. Is the problem still occurring or more frequently? If so, I would recommend that you open a thread in the support forum and specify which app version (can be found in the settings under the "Log Out button"), which operating system in which version and what kind of device you are using so that someone can take a look at it.
 

macr88

Rank VII
Launch Member

Expedition Master III

If you do not have cell service, the OB1 app has an offline mode. You can set this manually in the settings (slider with "Offline Mode") or set it to the so-called "Auto Offline Mode on Launch" (you can find it directly below in the settings). Then the app starts automatically in offline mode as soon as it does not detect a cell connection. In the OP1 app, it is also possible to download offline maps for the cruising area beforehand and use them offline.

Judging by your screenshot, it doesn't seem to start at all. Is the problem still occurring or more frequently? If so, I would recommend that you open a thread in the support forum and specify which app version (can be found in the settings under the "Log Out button"), which operating system in which version and what kind of device you are using so that someone can take a look at it.
Someone somewhere said the app has to be open before you lose reception. I had this area downloaded prior to heading out, I just didn’t have the app open until I got there.
 
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