A couple of years ago I had a shop tear into my front axle in pursuit of a noise that I couldn't track down myself. They did indeed find it, all the way in the center of my ARB carrier. And the only way to find it was to tear the carrier down. It didn't show at all on the axle.
This is what was happening inside the carrier:
View attachment 132051
And this was what the end of the axle looked like:
View attachment 132052
I wasn't going to have found that on my own. The shop did find it. And this is not the only job for which I have used that particular shop, and I would use them again if I needed to. Even after finding this today, on that very carrier they disassembled:
View attachment 132053
Evidently they didn't get those bolts properly reinstalled. My guess is that they damaged two of the retainers (you can just barely make out one of the retainers at the top of the carrier) and didn't want to hold up the job in order to wait for special order parts to come in. Those retainers might even be a single use item.
Point is, a shop isn't going to stop and present a customer with the choice to wait for parts or not. Among other things, the shop wants that lift cleared out so they can get to the next vehicle in line. They have other customers and a profit motive which are not necessarily driving the same priorities that matter to me. Now, two years later, I get to wait for special order parts. And hope that my bearings are not going to suffer from all the glitter that has been circulating in them.
On the bright side, I found this problem at home, doing my own routine maintenance, and not on the trail with a disaster on my hands. The outcome of the shop's decision could have been much worse.
I will take my own workmanship over anyone else's.
This is what was happening inside the carrier:
View attachment 132051
And this was what the end of the axle looked like:
View attachment 132052
I wasn't going to have found that on my own. The shop did find it. And this is not the only job for which I have used that particular shop, and I would use them again if I needed to. Even after finding this today, on that very carrier they disassembled:
View attachment 132053
Evidently they didn't get those bolts properly reinstalled. My guess is that they damaged two of the retainers (you can just barely make out one of the retainers at the top of the carrier) and didn't want to hold up the job in order to wait for special order parts to come in. Those retainers might even be a single use item.
Point is, a shop isn't going to stop and present a customer with the choice to wait for parts or not. Among other things, the shop wants that lift cleared out so they can get to the next vehicle in line. They have other customers and a profit motive which are not necessarily driving the same priorities that matter to me. Now, two years later, I get to wait for special order parts. And hope that my bearings are not going to suffer from all the glitter that has been circulating in them.
On the bright side, I found this problem at home, doing my own routine maintenance, and not on the trail with a disaster on my hands. The outcome of the shop's decision could have been much worse.
I will take my own workmanship over anyone else's.