• Guest, UPDATE We went through the site migration runbook and completed all steps. We will need to complete the migration next week, but will leave the forums up for the weekend. A few days after maintenance, a major upgrade revision to the forum site will occur.
  • HTML tutorial

Mobile app log in

VCeXpedition

Rank V
Launch Member

Off-Road Ranger I

Every time I bring up the app in android, it makes me log in like I've never used it.
Samsung 7 edge.
Should I delete and reload the app?

Sent from my SAMSUNG-SM-G935A using OB Talk mobile app
 

NotGumby

Local Expert Germany
Member
Investor

Influencer II

Do you have the option “trust this device for 30 days”?
 

VCeXpedition

Rank V
Launch Member

Off-Road Ranger I

It doesn't give me that option. It only began happening with the recent updates to the app. Previously it would keep me logged in always.

Sent from my SAMSUNG-SM-G935A using OB Talk mobile app
 

NotGumby

Local Expert Germany
Member
Investor

Influencer II

Understood. I had a similar issue with the app on a iPhone. You may have tried this already. I would restart phone, check for app updates, clear cache. If that doesn’t help, uninstall and reinstall.
 

NotGumby

Local Expert Germany
Member
Investor

Influencer II

Try logging in over the web and turning off 2-factor authentication.
 
Last edited:
Top