Resolved Problem fetching messages

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Jillsogw

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Influencer II

1,107
Sacramento, CA
First Name
Gary
Last Name
Jillson
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Using iOS 14.4 on iPhone XS and iPad Pro (9.7-inch) receive the following when getting messages: "there was a problem fetching messages for a conversation"
It then takes a long time for messages to download and display.
Ver 10.3.0.0226

First noticed this beginning of last week.
Just tried to access member settings??? the silhouette on the bottom menu, app goes blank on iPhone with message some configuration data could not be fetched.
This same function worked on the iPad.

Update: 3/4/21
I have tried only cellular signal, different wi-fi access points, this behavior is consistent with all of these.

Uninstalled OB1 on my iPhone.
Powered off and powered on my iPhone.
Reinstalled OB1.
Logged in and accessed my Messages. It is taking 1min 9sec to return messages.
NOTE: I am no longer getting the messages that configuration data could not be fetched.
 
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Michael

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Dublin, CA
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Michael
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Murguia
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Hi you guys,

Thank you for reporting this! We have found and (hopefully) resolved the issue. I confirmed the issue is resolved on my end. The build with the fix has been submitted to Apple and Google PLay Stores, and will hopefully be released in the next 48 hrs. The build you are looking for with the fix is 10.4.0

Thank you!

M
 

Ray O

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Ray
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Oyarzun
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So mine was not working after the update, so I had to delete it. Reinstalled again and now it works.
 
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