Support Needed Creating a Rally Point

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5280Ranger

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I am trying to create a rally point. Here is my order of operations:
1.png
2.png
3.png
4.png

Then the process starts all over again. Can someone look in to why I can't create a Rally Point? I have a paid membership, which I thought was the requirement, but I may be missing something. I've logged out, cleared cache, logged in, etc. All the 'normal' tech stuff.

Thanks!
 
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Jim SoG

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New app update, please load it and lets see if that fixed it....

Jim
 

Michael

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I am trying to create a rally point. Here is my order of operations:
View attachment 227083
View attachment 227084
View attachment 227085
View attachment 227086

Then the process starts all over again. Can someone look in to why I can't create a Rally Point? I have a paid membership, which I thought was the requirement, but I may be missing something. I've logged out, cleared cache, logged in, etc. All the 'normal' tech stuff.

Thanks!
Hello!

Apologies this took a while to respond. Corrie and I are traveling.

This looks like an issue with secure internet (could be a bad link on our part).

Recommendations:

Close all browsers except one and use this link:


Note, it has “https://“ instead of just “http://“

See if that works for you.
 

5280Ranger

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Brandon
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Brandon
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Hello!

Apologies this took a while to respond. Corrie and I are traveling.

This looks like an issue with secure internet (could be a bad link on our part).

Recommendations:

Close all browsers except one and use this link:


Note, it has “https://“ instead of just “http://“

See if that works for you.

No worries @Michael , it's not a hugely time sensitive issue, though I would like to figure it out. This did not work for me. I get put in the same loop.
 

Michael

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No worries @Michael , it's not a hugely time sensitive issue, though I would like to figure it out. This did not work for me. I get put in the same loop.
This is very strange. We have had issues with this in the past, but its has been related to a bad link - meaning - somehow the url was posted, or existed in a menu without the https://

I just tried every link in the menu with success (of course this is how it always goes). Some questions:

What device (iPad, computer, phone?):
What browser (Safari, Chrome, Firefox):
Are you running n incognito mode?:
Do you have only one browser and browser tab open (just to help debug):
You are logged in on forums (I have to ask):
Can you provide the full URL of the logged in forums (when you are on the main forum page):

Thank you for your patience - with this info i will take it to our developers to review.

M
 

5280Ranger

Rank V

Traveler III

1,515
Colorado
First Name
Brandon
Last Name
Brandon
Member #

30562

This is very strange. We have had issues with this in the past, but its has been related to a bad link - meaning - somehow the url was posted, or existed in a menu without the https://



I just tried every link in the menu with success (of course this is how it always goes). Some questions:



What device (iPad, computer, phone?):

What browser (Safari, Chrome, Firefox):

Are you running n incognito mode?:

Do you have only one browser and browser tab open (just to help debug):

You are logged in on forums (I have to ask):

Can you provide the full URL of the logged in forums (when you are on the main forum page):



Thank you for your patience - with this info i will take it to our developers to review.



M


Windows PC.
Chrome
I've tried regular and incognito
I've tried one tab or multiple tabs, no difference.
I am logged in.


Side note: I just tried Firefox and it did work. So, it appears to be a chrome issue.